Library Survey
Please take a few minutes to answer the following questions
Work Place - Choose one: BC Provincial Government Federal Government Regional Government US Government Government Agency Crown Corporation Contractor to BC government Business Professional Student Public Other Government
Dept./Div. (For CSE/EM Staff): CSE - Minister & Deputy Minister's Office CSE - Management Services Division CSE - Economic Policy Division CSE - BC Trade & Investment Office CSE - Science, Technology & Telecommunications CSE - BC Film CSE - Job Protection EM - Minister & Deputy Minister's Office EM - Energy & Minerals Division EM - Resource Development Devision EM - Land Use & Aboriginal Relations Division EM - Oil & Gas Commission Other Government Department/Division No Response
Job Title (e.g. Systems Analyst , HR Manager):
Please feel free to comment on any of the following items that you have accessed/used:
1. How frequently do you access the Ministry library or its services, including this website? This use could be by personal visit, email, fax, phone or receipt of a publication on a library routing list, etc. (mark only one frequency).
daily weekly monthly rarely
2. How long have you been using this library in any way?
Up to 1 year 1 to 5 years 6 to 10 years Over 10 years
3. How important are the following library services and resources to you:
very important (5) ... to..not important (1) Research/Project research assistance 5 4 3 2 1 Don't Use this News awareness/clipping/ current articles circulation to staff 5 4 3 2 1 Don't Use this Notification of new materials 5 4 3 2 1 Don't Use this Knowledgeable staff who understand Ministry's business 5 4 3 2 1 Don't Use this Current legal/ regulatory information 5 4 3 2 1 Don't Use this Provision of subscription/books/ reports 5 4 3 2 1 Don't Use this Access to complete historical collection not online 5 4 3 2 1 Don't Use this CISTI Table of Contents service 5 4 3 2 1 Don't Use this Interlibrary loans service/access to information outside your ministry 5 4 3 2 1 Don't Use this Library Website 5 4 3 2 1 Don't Use this
4. Please rate these library services from your experience:
from excellent (5) ... to poor (1) Circulation/Borrowing Materials 5 4 3 2 1 Not Used Research/Reference Assistance 5 4 3 2 1 Not Used Requesting Purchase of Books 5 4 3 2 1 Not Used General Assistance 5 4 3 2 1 Not Used
5. What value do you place on government library services to assist you in doing your job? (mark only one value)
Very High Value High Value Medium Value Low Value
6. Please place a value on the following aspects of information that you retrieve from a library to do your job (mark only one value for each statement):
High Value Medium Value Low Value No Value Accuracy of details or facts Relevance to the task at hand Keeping abreast of new developments Timeliness Pointing to new ideas; getting other points of view Contribution to informed decision making Others (please specify)
7. Place a value on the close proximity of a library that has resources you require to do your job? (mark only one value)
8. What value do you place on the close proximity of a library that has the resources you require for the following: (mark only one value for each statement)
High Value Medium Value Low Value No Value Work efficiency Work convenience Timeliness/turnaround for delivering information Subject specialized assistance from library staff Other (please specify)
9. What would you do if a library with the resources you require were not in a close proximity to your workplace? (mark all categories that apply)
Use the library regardless of its proximity Purchase your own books/reports/subscriptions, etc. Subscribe to online database services and electronic sources of information Do without the resources required Other (please specify)
10. Many of the services we offer are intended to save you time and effort by providing you with professional expertise. Can you tell us how the library has saved you time or money by providing information that might not otherwise have been accessible or might have been hard to find?
11. What areas of the library could be improved?
Thank you very much for your participation in in this survey, your input is greatly appreciated.