Ministry of Economic Development

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2010 Olympic and Paralympic Winter Games Secretariat
Marketing and Promoting British Columbia
Enhancing Economic Development
   
 

Library Survey

    Please take a few minutes to answer the following questions

Work Place - Choose one: 

Which part of government? (if BC Government)

Dept./Div. (For CSE/EM Staff): 

Job Title (e.g. Systems Analyst , HR Manager):  

Please feel free to comment on any of the following items that you have accessed/used:

1.  How frequently do you access the Ministry library or its services,  
     including this website?  This use could be by personal visit, 
     email, fax, phone or receipt of a publication on a library routing 
     list, etc. (mark only one frequency).

daily    weekly monthly rarely

2.  How long have you been using this library in any way?

Up to 1 year   1 to 5 years  6 to 10 years Over 10 years 

3.  How important are the following library services and resources to you:

very important (5) ... to..not important (1)
Research/Project research assistance 5 4 3 2 1 Don't Use this
News awareness/clipping/ current articles circulation to staff 5 4 3 2 1 Don't Use this
Notification of new materials 5 4 3 2 1 Don't Use this
Knowledgeable staff who understand Ministry's business 5 4 3 2 1 Don't Use this
Current legal/ regulatory information 5 4 3 2 1 Don't Use this
Provision of subscription/books/ reports 5 4 3 2 1 Don't Use this
Access to complete historical collection not online 5 4 3 2 1 Don't Use this
CISTI Table of Contents service 5 4 3 2 1 Don't Use this
Interlibrary loans service/access to information outside your ministry 5 4 3 2 1 Don't Use this
Library Website 5 4 3 2 1 Don't Use this

4.  Please rate these library services from your  experience:

from excellent (5) ...               to poor (1)
Circulation/Borrowing Materials 5 4 3 2 1 Not Used
Research/Reference Assistance 5 4 3 2 1 Not Used
Requesting Purchase of Books 5 4 3 2 1 Not Used
General Assistance 5 4 3 2 1 Not Used

5.  What value do you place on government library services to assist you in doing
     your job? (mark only one value)

Very High Value High Value Medium Value  Low Value

6. Please place a value on the following aspects of information that you
    retrieve from a library to do your job (mark only one value for each statement):

High Value Medium Value  Low Value No Value
Accuracy of details or facts

Relevance to the task at hand

Keeping abreast of new developments

Timeliness

Pointing to new ideas; getting other points of view

Contribution to informed decision making

Others (please specify)

7.  Place a value on the close proximity of a library that has resources you
     require to do your job? (mark only one value)

Very High Value High Value Medium Value Low Value

8.  What value do you place on the close proximity of a library that has the
     resources you require for the following: (mark only one value for each
     statement)

High Value  Medium Value Low Value  No Value
Work efficiency

Work convenience

Timeliness/turnaround for delivering information

Subject specialized assistance from library staff

Other (please specify) 

9.  What would you do if a library with the resources you require were not in a close
      proximity to your workplace? (mark all categories that apply)

Use the library regardless of its proximity

Purchase your own books/reports/subscriptions, etc.

Subscribe to online database services and electronic sources of information

Do without the resources required

Other (please specify)   

10. Many of the services we offer are intended to save you time and effort by
      providing you with professional expertise.  Can you tell us how the library 
      has saved you time or money by providing information that might not 
      otherwise have been accessible or might have been hard to find?

11. What areas of the library could be improved?

Thank you very much for your participation in in this survey,
your input is greatly appreciated.